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What’s the difference between my mortgage Lender and my mortgage loan Servicer?

Your mortgage Lender is the entity that loaned you the money to purchase your home.

Your mortgage loan Servicer (August REI) is the company that sends you your monthly mortgage statements and handles the day-to-day tasks for managing your loan. Your Servicer is not the same company that originally gave you your loan.

August REI processes your loan payments, responds to borrower inquiries, keeps track of principal and interest paid, manages your escrow account (if you have one) and pays your Taxes and Insurance (T&I).