August Real Estate Investment, llc

Your Loan Servicing Specialist

NMLS# 1446400

Main (972) 767-9219

Toll Free (844) 286-1145

Fax (888) 475-4103

Lenders: Transfer to or Join August REI Today!

Whether you've got 1,000 loans in your portfolio, or just 1, August REI is here for you. If you are ready to make the transfer, or if you are about to close on your latest deal, please complete the following form and a member of August REI will be in contact with you in less than 24 hours.

Address

Payments & Correspondence
AugustREI
P.O. Box 496644
Garland, TX 75049
Include Loan Address on Payments

Phone

Main (972) 767-9219

Toll Free (844) 286-1145

Fax (888) 475-4103

Hours

Monday-Friday: 8am to 5pm CST

Saturday: Closed

Sunday: Closed

E-mail

Homeowners         BorrowerServices@AugustREI.com
Lenders                   LenderServices@AugustREI.com
Investors                  LenderServices@AugustREI.com
Note Sellers            LenderServices@AugustREI.com

To Request a Payoff             Payoffs@AugustREI.com
To Board a New Loan          NewAccounts@AugustREI.com

Where to Find Us

Payments & Correspondence
P.O. Box 496644 Garland, TX 75049

Physical & Overnight Deliveries
3960 Broadway Blvd. Suite 107 Garland, TX 75043
A payment drop-off is available in the door slot at the location above.

We are Here to Help

On your time schedule

Email BorrowerServices@AugustREI.com
To schedule a Phone Appointment for our Client Services Staff to call you

Include Name & Address and Time & Date you would like the call.
Please give us 24 hours minimum notice. We are closed Saturday & Sunday.

COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO: DEPARTMENT OF SAVINGS & MORTGAGE LENDING 601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department website at www.sml.texas.gov. You can also obtain it from the department upon request by mail or phone at the contact listed above or by email at smlinfo@sml.texas.gov.