August Real Estate Investment, llc

Your Loan Servicing Specialist

NMLS# 1446400

Main (972) 767-9219

Toll Free (844) 286-1145

Fax (888) 475-4103

Address

Payments & Correspondence
AugustREI
P.O. Box 496644
Garland, TX 75049
Include Loan Address on Payments

Phone

Main (972) 767-9219

Toll Free (844) 286-1145

Fax (888) 475-4103

Hours

Monday-Friday: 8am to 6pm CST

Saturday: Closed

Sunday: Closed

E-mail

Homeowners          BorrowerServices@AugustREI.com
Lenders                   LenderServices@AugustREI.com
Investors                 LenderServices@AugustREI.com
Note Sellers            LenderServices@AugustREI.com

To Request a Payoff             Payoffs@AugustREI.com
To Board a New Loan          NewAccounts@AugustREI.com

Where to Find Us

Payments & Correspondence
P.O. Box 496644 Garland, TX 75049

Physical & Overnight Deliveries
3960 Broadway Blvd. Suite 107 Garland, TX 75043
Our Offices are closed to the general public.
A payment drop-off is available at the location above.

We are Here to Help

On your time schedule

Email BorrowerServices@AugustREI.com
To schedule a Phone Appointment for our Client Services Staff to call you

Include Name & Address and Time & Date you would like the call.
Please give us 24 hours minimum notice. We are closed Saturday & Sunday.

COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO:
DEPARTMENT OF SAVINGS & MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705.
A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department website: www.sml.texas.gov, obtained by mail at the address above, or by telephone at the toll-free consumer hotline above, or by email at smlinfo@sml.texas.gov.